FAQs

1.⁠ ⁠What are photo magnets?
Photo magnets are custom magnets featuring your favorite photos, perfect for events, gifts, or everyday memories. They’re durable, high-quality, and designed to last.

2.⁠ ⁠How do I place an order?
Placing an order is easy! Simply send us your photos via the Contact Form on this website, or Instagram, WhatsApp, or TikTok. Do note that we do not provide any editing service, so make sure the photos that you provide are cropped and edited to exactly what you would like as the magnets!

If you have any special requests or questions, feel free to ask!

3.⁠ ⁠What is the magnet size?
Our photo magnet is 58mm x 78mm - perfect for showcasing special moments, whether as a keepsake or a gift. We are working on providing more sizes soon. Follow us on Instagram and Facebook for updates.

4.⁠ ⁠How long does it take to receive my order?
Our typical production time is 2 working days, and delivery may take up to 3 working days. We also offer rush options if you need your magnets sooner, just drop us a WhatsApp text!

5.⁠ ⁠Can I order in bulk for events?
Yes, we offer bulk discounts for larger orders, making our photo magnets a perfect choice for weddings, corporate events, and other special occasions. Contact us for a custom quote.

6.⁠ ⁠What are the payment options?
We currently accept payments via bank transfer or PayNow. Detailed instructions will be provided too when you contact us.

7.⁠ ⁠Shipping?
Local shipping is free! Your order will be delivered to your letterbox.

We also ship our photo magnets worldwide! International shipping fees and delivery times vary depending on your location.

8.⁠ ⁠What is your return policy?
We want you to love your photo magnets! If you're not satisfied with your order, please contact us within 3 days of receiving it, and we’ll work to make it right. Please note that custom items may not be eligible for returns unless there’s a defect.

9.⁠ ⁠How can I contact customer support?
You can reach our customer support team via email at happyphotomagnets@gmail.com, through our website’s contact form, or by WhatsApp +65 9876 6568. We’re here to help with any questions or concerns.